👋 Hi, I'm Sean. I love helping teams of underdogs succeed — by relentlessly focusing on our customers, their often unarticulated needs, and how best to engineer lean software that meets those needs.
No matter the circumstance, I believe there's always a way to do it with the warmth of the aloha spirit. If you need me in your corner, I'm happy to serve!
Through consulting at Red Badger, I help our clients to design, build, launch and scale their products globally, as well as apply lean innovation techniques to shape their product strategy. As part of our directors team, I also coach and develop our people, and focus on empowering our colocated delivery teams to create great software together, fast.
The original Xbox Music & Xbox Video apps for PCs, consoles, and phones. Despite fierce competition from market leaders such as Spotify and iTunes, I helped successfully launch new markets for our music storefront and roll out a clean, modern UI for our cloud-connected features. From a low at the onset of Windows 8, our apps' star ratings steadily increased during the 8.1 lifecycle.
The Windows 10 Store for music, movies, and TV. With our team newly formed in the Windows org and no existing code to build upon, I helped to define the experience architecture for these media types early in the 'Threshold' release and build our roadmap out to launch. Day by day, I fostered UX partnerships with other first-party teams while translating the business needs of the Windows org into new product backlog stories for our team.
At the MEST Incubator in Accra, Ghana, I designed and taught a Scrum bootcamp to implement agile methodologies with resident startups Suba, SynCommerce, Kudobuzz, Asoriba, and Flippy Campus. Under the banner of customer centricity, I worked directly with co-founders and CEOs to guide and mature their product development practices, equipping their teams with a lasting competitive advantage.
With Suba in particular, I embedded with the team to facilitate key Scrum ceremonies for several sprints while we onboarded to a different tools stack to better support their new agile workflow, as well as providing UX guidance and sharing design best practices. Team productivity and app quality improved measurably with each passing sprint.
Here's a bit more background about how I think: